Navigate with Confidence, Recover in Comfort. We transform the complexity of a foreign healthcare system into a seamless, supported experience.
View Concierge Packages →Navigating a top Chinese hospital alone can be overwhelming. Our concierges are your solution to four key challenges:
No more getting lost, standing in wrong lines, or struggling with paperwork. We guide you step-by-step through every hospital process.
We ensure nothing is lost in translation. Your questions are asked, and the doctor's answers are fully understood. No medical jargon confusion.
You're not alone. Have a knowledgeable, calming companion by your side throughout the process. We handle the stress so you can focus on healing.
We optimize your schedule, handle errands (like picking up reports), and streamline every interaction. Recover faster, with less waiting.
Designed to match different needs and treatment plans. Most patients choose the Premium Concierge package.
"Don't get lost"
Ideal for single consultations or simple check-ups (minimum 2 days)
"Complete peace of mind"
Perfect for surgical admissions & complex treatments (minimum 5 days)
"White-glove experience"
For complex cases, VIP patients, or those with specific requirements
Note: All packages include a dedicated, medically-trained bilingual coordinator. Minimum stay requirements apply.
See exactly what's included in each package at a glance
| Service Feature | Essential Navigator | Premium Concierge | Executive Advocacy |
|---|---|---|---|
| Daily Hospital Presence | 4 hours | 8 hours | 24/7 available |
| Medical Translation | Limited | Complete | Complete + advocacy |
| Doctor Communication | No | Yes | Yes + MD liaison |
| Emergency Support | No | 24/7 phone | 24/7 in-person |
| Transportation | No | Add-on | Included |
| Accommodation Help | No | Add-on | Included |
| Family Coordination | No | Add-on | Included |
| Daily Rate Range | $99-199 | $199-299 | $299-499 |
| Minimum Stay | 2 days | 5 days | 7 days |
Customize your experience with these additional services
English-speaking driver meets you at arrivals, helps with luggage.
We find and book hotel/apartment near hospital, handle check-in.
Professional translation of discharge summary, pathology reports.
Remote support for medication, doctor communication after hospital.
Let us handle the complexities so you can focus on healing. Contact us for a personalized concierge plan.
Response within 24 hours | Available 7 days a week
